Privacy Policy

01Who we are

This site belongs to Legal Claim Connect USA ("Legal Claim Connect", "we", "us"), a guidance and information service for people who have been in an accident in the United States.

Legal Claim Connect is not a law firm, does not practice law, and does not provide legal advice. What we do is explain the general landscape and, if you want it, connect you with an independent legal professional licensed in your state.

02What we collect

When you fill out the contact form, you give us:

• Your name, phone number, and email address, which are required.
• The state where the accident happened, the date, and the type of accident.
• Whatever you write about what happened, which may include health details if you choose to share them.
• Whether you agreed to receive text messages and whether you agreed to receive calls (two separate, optional choices), and the language you were browsing in.

03What is collected automatically

As on almost any website, browsing generates technical data: IP address, browser and device type, pages you visit, how long you spend on them, and where you arrived from.

We also keep, for the duration of your visit, the campaign parameters from the address you arrived with (utm_source, utm_medium, utm_campaign, gclid, fbclid, and equivalents). They tell us which ad brought you here. If you write to us through the form, those parameters are stored alongside your inquiry.

04Cookies and similar technologies

We use first-party and third-party cookies. You can block or delete them in your browser settings; if you do, the site still works, but part of our measurement is lost.

• First-party and necessary: remembering the language you chose.
• Google Analytics: understanding how the site is used, in aggregate.
• Google Ads: knowing whether a visit that came from an ad ended in an inquiry.
• Meta (Facebook and Instagram): measuring our ads and showing advertising to people who already visited the site.
• Browser session storage: keeping the campaign source for the length of your visit. It is deleted when you close the tab.

05What we use it for

• Answering your inquiry and giving you general guidance.
• Connecting you with independent legal professionals when appropriate and when you authorize it.
• Sending you text messages about your inquiry and your consultation, only if you checked the text message box.
• Calling you about your inquiry, only if you checked the calls box or called us first.
• Measuring and improving our advertising and the site itself.
• Meeting legal obligations and defending our rights.

06Who we share it with

We do not sell your information. We share it only in these cases:

• With independent legal professionals, when your inquiry calls for advice we cannot give. They are third parties outside this company, with their own privacy policies, and from that point on the relationship is directly between you and them.
• With providers that keep the service running: site hosting, database, email, and measurement and advertising tools. They access the data only to provide us that service.
• With authorities, when the law requires it or to protect someone's rights, safety, or integrity.

07Mobile information and text messages

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Sharing your inquiry with an independent legal professional happens only at your request and never includes your SMS opt-in data.

08Advertising, and how to opt out

We run ads on Google and Meta, and we use their measurement tools to learn which ads work. That can mean these platforms receive data about your visit and later show you our advertising.

You can turn off ad personalization in your Google account settings and in your Meta settings, and limit tracking through the privacy settings of your browser or phone.

09How long we keep it

We keep your inquiry as long as it is needed to handle it and to meet legal or accounting obligations. If you ask us to delete it, we do, unless we are required to keep it by law.

10How we protect it

Form data is encrypted in transit and stored with restricted access: the public site can add inquiries but cannot read them. Even so, no system is completely secure, and we cannot absolutely guarantee the security of information transmitted over the internet.

11Your rights

Depending on the state you live in, you may have the right to ask us to:

• Tell you what information we hold about you and where it came from.
• Correct it if it is wrong.
• Delete it.
• Stop sharing it with advertising platforms.
• Not discriminate against you for exercising any of these rights.

12Calls, text messages, and WhatsApp

The form has two optional boxes, unchecked by default: one to receive text messages and one to receive calls, including calls made with automated technology or an artificial voice. You can send the form without checking either of them. Neither consent is a condition of any service.

You can withdraw your consent at any time: reply STOP to a text message, tell us on WhatsApp, or write to info@legalclaimconnectusa.com. Msg & data rates may apply. The full text message terms are in our Terms of Service (www.legalclaimconnectusa.com/en/terms).

13Minors

This site is intended for people over 18. We do not knowingly collect information from minors. If you believe a minor has sent us their information, write to us and we will delete it.

14Links to other sites

The site may link to third-party pages, including the legal professionals we connect you with. We do not control those pages and are not responsible for their privacy practices. Review their notices yourself.

15Changes to this notice

We may update this notice. When we do, we will change the date above. If the change is significant, we will flag it on the site.

16How to reach us

To exercise any of your rights, or with any question about this notice, write to info@legalclaimconnectusa.com or call the number in the footer. We answer in Spanish and English.